CITIZEN CHARTER

CONTACT NO:

TELEPHONE NO.

E-MAIL

WEBSITE

HOSP. EXCH.:22586262

CASUALTY: 22588383

msgtbh@nic.in

www.gtbhospital-gnctd.com

LOCATION- DILSHAD GARDEN; BUS ROUTE NO: 165,205,239,253,280,281,331,335,374,375

Police Station – Dilshad Garden: Tel. No. 22583551, 22580274

CASUALTY SERVICES:ROUND THE CLOCK

Reception

R. No. 54

Main Casualties

Gen.Medicine (RN-259)

Neurology (RN-259)

Surgery (RN-149)

Neurosurgery (RN-380)

Orthopedics (RN-26)

24 Hours ECG

Trauma Services

Neurosurgery Trauma

Orthopedics Trauma

Surgery Trauma

Pediatric Casualty

RN-1104

NICU

Gynae Casualty & Labour Room Services

S.L.R.

WD – 10

24 Hours

Emergency Lab Services

R. No. 137

24 Hours Radiology Services

X-ray (RN-46)

USG (RN-54B)

C.T. SCAN
CRN 1011A

O.P.D. SERVICES: Registration – (Monday-Friday 8.30 AM–12.30 PM) (Saturday – 8.30- 11.30 AM)

Ground Floor

(Deptt./Rooms)

First Floor

(Deptt./Rooms)

Second Floor

(Deptt./Rooms)

OPD Annexe

(Deptt./Rooms)

Laboratory Sample Collection

Medicine Distribution

(As per GNCT List-Free of Cost)

Orthopedics

(11,14,15,16,17)

Neurosurgery

(41 A)

PAC

(40)

Screening

22, 24

Anti Rabies

Pediatrics

(103,104,105,106,107,108)

Immunization

(109)

Surgery

(113,114,115,116,117, 126,127)
Neurology

(132)

Skin

(210,211,212,214)

Ophthalmology

(216,217,218,220)

Medicine

(223,224,225,226 227,229,232,235)

ENT

(237,239,240,241)

Dentistry

(245)

Gynaecology

(701, 702, 703, 704, 711)

Family Welfare

(712, 713)

Psychiatry

(715, 718, 719, 735)

Oncology

Oncology Building

(Room No.)

Blood

(Male - 118)

(Female - 18)

Urine (28)

FNAC (130)

Stool/Sputum

R.No. 10

Casualty & Staff counter:30

OPD General counters:

21,22,23,24,
25,26

SPECIAL CLINIC:

Forenoon (9-1 AM)

Afternoon 2.00 PM-4.00PM Registration – 1.45 PM – 3.00 PM

10 –12 Noon

Skin

Psychiatry

Gynae

Ortho

Paediatrics

Surgery

Medicine

ENT

Dental

Sunday (for Senior Citizens)

STD

Leprosy (also on Tuesday afternoon)

Deaddiction

Psychosexual

Child Guidance

Geriatric

HRT

Adolescent

High risk

Infertility

Cancer Screening

Handicap

Certificate

Adolescent

High risk

Well baby

Diarrhoea

Growth and Development

Haematology

Cancer Screening

Diabetic

Nephrology

Cardiology

Chest

Hyper
tension

Vertigo

Tympano
plasty

Rhymology

Cancer

Screening

Root canal

Paediatric

Follow up

Deptt.s

Gynaecology

ENT

Medicine

Orthopedics

Surgery

Charges – All Services are free of charge except – USG – Rs. 50; C.T. Scan & Dental Procedure charges as per Govt. approved list.

Other Facilities

Deptt.->

ECG

EEG

ENDOSCOPY

BRONCOSCOPY

CYSTOSCOPY

PUL.FUNC. TEST

PHYSIO-THERAPY

PLASTER

AIDS COUNSE
LING

Room No.->

230

1103 A

122

Surgery O.T.

135

121

209 General

09 Gynae OPD

Radiology Facilities

Services

X - ray

Em. X-Ray

Ultrasound

C.T. Scan

Mammography

MMR

Colour

Doppler

Special Investigation

Room No

1001-03, 1011,1012

1024

1011 A

1004

1025

Operation Facilities:

Surgery / Ped. Surgery	Obst. & Gynae	ENT	Ophthalmology	Neurosurgery	Orthopedics	Dentistry	Family Welfare
Daily	Daily	(T/W/TH./F)	(M/Tu/We/Th/Fr.)	(T/TH.)	(M/W/F/S)	(SATURDAY)	Daily except II & IV Saturday

Indoor Facilities:

General Ward	Private Ward	Semi Private Beds	Staff Room	Day Care Services
963 Beds	20	14	12	Thallassemia, Dialysis, Family Planning

Charges: Pvt./Semi-Pvt. Room – Rs.300/Rs.150 per day (Diet @ Rs.50 per day, Medicine, Investigation and all other charges extra) Office – Room No. 27. OPD Block.

Facilities presently not available in the Hospital:

M.R.I., Cardiac Surgery and other Super specialty Deptts. Not available except for Neurosurgery and Neurology.

Public Guidance and Grievance Redressal Facilities (Room No.s)

Social Worker	PRO	MOI/C OPD	MOI/C / CCMO Emerg.	Deptt. Grievances	DMS(M)	AMS	M.S.
27 A	04 A	5	50	Respective HOD	325	320	311

EXPECTATIONS FROM PATIENTS- Smoking, Tobacco chewing & consumption of liquor are not allowed inside hospital premises. Wait patiently for your turn. Help keeping hospital & surroundings clean, Co-operate with hospital staff & do not demand undue favors for best possible health care.

(MEDICAL SUPINTENDENT)